TERMS OF USE
M/s Aar Enn Associates (“We” or “Our” or “Us” or "Restaurant" or “Company” or “Appathaa Samayall”) is a company duly incorporated under the provisions of the (Indian) Companies Act, 2013, which provides various services under the brand name ‘Appathaa Samayall’.
By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Website Usage
The content, images, and information provided on this website are for general information purposes only and are subject to change without notice.
We strive to ensure the accuracy of all content, but errors may occur. By using this website, you acknowledge that you do so at your own risk.
2. Online Ordering & Payments
Customers may place orders directly through WhatsApp using the number provided on our website. When you initiate an order via WhatsApp, you agree to communicate respectfully and provide accurate delivery or pickup information.
We offer secure online payments through Razorpay, an RBI-approved payment gateway. Payments can be made using debit/credit cards, UPI, and other available methods.
Appathaa Samayall does not store or access your payment details. All transactions are processed directly by Razorpay, ensuring compliance with their security and privacy regulations.
3. Menu & Pricing
All menu items, prices, and offers listed on the website are subject to availability and may be changed or withdrawn at our discretion without prior notice.
Photographs of food are for representation purposes only. Actual items may vary.
4. Eligibility
You must be at least 18 years old to place an order or make a payment on our website. By proceeding, you represent that you meet this requirement.
5. Third-Party Links
Our website may contain links to external sites (such as WhatsApp, Razorpay, Google Maps, and social media platforms). We are not responsible for the content or privacy policies of these third-party sites.
6. Privacy
Personal information provided via website forms or WhatsApp will be handled as per our Privacy Policy. We respect your privacy and will never share your data with unauthorized parties.
7. Limitation of Liability
Appathaa Samayall shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website, whatsapp ordering platform or payment gateway.
8. Publicity
By dining with us, placing orders, or engaging in any professional relationship with Appathaa Samayall—whether as a guest, vendor, or client you consent to the possible inclusion of your name, photograph, and any associated brand or logo in our promotional materials. This may extend to mentions in press releases, website content, newsletters, social media updates, and other marketing communications.
In most cases, we will seek your explicit permission before featuring your name, photo, or branding for promotional purposes. However, if you prefer not to be included, you may opt out at any time by connecting us through contact us page requesting exclusion.
9. DISPUTE RESOLUTION
If User has any concern or dispute about the Service, User agrees to first try to resolve the dispute informally by contacting Appathaa Samayall. The laws of India shall govern these Terms and User’s use of the Service. The Courts in Tiruchirappalli, Tamil Nadu India shall have exclusive jurisdiction in all disputes concerning the Website, or the services offered by the Website or the application of these Terms of Use.
10. CCTV
For the safety and security of our guests, staff, and premises, Appathaa Samayall employs CCTV surveillance in public areas of the restaurant. This footage is used solely for security purposes and is not shared except as required by law.
11. Changes to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website following changes constitutes acceptance of the revised terms.
If you have any questions or concerns about these terms, please contact us using the details on our Contact page.